349 Reviews Found
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
As always, completely satisfied and would certainly recommend Buick GMC of Watertown for both sales and service.
Patrick H.
Watertown
Business Response
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC of Watertown and we hope to see you again soon!
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Confirmed Service Customer
I needed an appointment quickly, got it, was informed when there was an unexpected delay the day of the appointment, and was able to shift my appointment to a more convenient time.
Linda M.
Cheshire
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for choosing Buick GMC of Watertown and we hope to see you again.
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Confirmed Service Customer
Always courteous, very knowledgeable and friendly staff
Brenda A.
Naugatuck
Business Response
Hi, it's our commitment to ensure quality Guest care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Great Service Dept, great staff and excellent sales and showroom
Thomas P.
Beacon Falls
Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future.
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Confirmed Service Customer
Always personable and helpful. Always willing to meet your needs.
Richard M.
Torrington
Business Response
Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I thought that I was in for an expensive repair, but the cost was very reasonable
Robert L.
Watertown
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Buick GMC of Watertown and we hope to see you again.
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Confirmed Service Customer
Condescending tone from rep and now the car has a leak it never had before so I had to take it somewhere else for repair.
Alexandra S.
Naugatuck
Business Response
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (860) 631-5745.
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Business Response
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The car needed a heat sensor that GM was out of stock and on back order. No fault to the dealership. I was without my car for 10 days. The dealership was able to supply me with a loaner. I,m glade to have my car back. Please consider bringing back the full size 4 door sedan. Not everyone wants an S U V. I've never owned an import but it looks like if I want a full size 4 door sedan I may need to reconsider.
Joseph C.
Ansonia
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I’ve been coming here since it was Saturn. The people and the service are awesome. Can’t say enough good things.
Rene J.
Wolcott
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Your salesman was knowledgeable & professional. I did not have a specific vehicle in mind, but there were things that I wanted & Kyle Zchring said , I have the perfect vehicle for you & He did. Aron Whitlock was very good when I came the next day to pick up my NEW CAR. !😃
George P.
Naugatuck
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
As always the customer service was great, my car was serviced in a timely fashion and the billing was quick and easy. Other than running a little late when I got there everything was fine.
John W.
Waterbury
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (860) 631-5745.
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Confirmed Sales Customer
Terrance is great it's always a pleasure to deal with him
Bette B.
Waterbury
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Buick GMC of Watertown. We're looking forward to your next visit with us!
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Business Response
Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Car was taken in at the time of the appointment. Service agent was professional and courteous.
Richard B.
Torrington
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!