310 Reviews Found
Confirmed Service Customer
Only a oil change but dealership is pretty much always professional
Bob B.
Watertown
Business Response
Bob, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
It was a pleasant experience, service staff was prompt and thorough, the staff up front was very pleasant and attentive.
Bryan M.
Wolcott
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
Brian and Ian were great thru confusion of rewards. Extremely friendly respectful and helpful.
Rene J.
Wolcott
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Bryan is always very helpful and pleasant! Thank you!
Carrie C.
Middlebury
Business Response
Hello there! Thanks for highlighting our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Staff was very courteous and helpful throughout the process of ordering a new vehicle. Our experience was very good in respect to test driving and being briefed on our new Enclave operation and features.
Jeanguy D.
Southbury
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
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Confirmed Sales Customer
The salesman was very helpful and knowledgeable about the product and made the purchase process seamless. I was very great full he was able to work with my schedule and even dropped off my vehicle to my home
Geofrey O.
Southbury
Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
Considerate and finished in a timely manner.
Raymond F.
Waterbury
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
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Confirmed Service Customer
Great experience. Kept me up to date with service recommendations that I should do.
Joseph M.
Middlebury
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very accommodating. Help me with a loner. Brian took the time to explain my options in a easy to understand manner.
Brian V.
Southbury
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Buick GMC of Watertown! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Service was a little slow. I had a 11:30 am appt. ,check in but car was brought to service dept at 12:20 pm . I was told that delay was because of service personnel were out sick. They completed service quite fast after delay.
Robert P.
Watertown
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Confirmed Service Customer
Fast. Easy. Pulled in. Dropped off. Waited a short while. And done. Easy peasy
Jason D.
Beacon Falls
Business Response
Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Jeff is always willing to help in any way possible. He is always caring and considerate of any situation you may have at the time.
Debra D.
Waterbury
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Friendly and helpful. And upfront with the prices of the vehicles.
Patrick B.
lakeville
Business Response
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
They got me in early kept me informed and got me out reasonably quick.
Fritz T.
Danbury
Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
This dealership does excellent work and does it on time. Highly recommend them!
Steven F.
Ansonia
Business Response
Hi, thank you so much for your positive comments about Buick GMC of Watertown! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
On time.service to appt and quick diagnosis of problem.
Paul S.
Southington
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
It seems it was a longer time that what it should of taken. Then when we called it just happened to be ready 2 minutes ago. We actually got the part and put it on in less than an hour at home but the part was defective. So if it took us less than an hour and we are not mechanics then we feel we were charge 1 hour too many.
Isuihomara C.
Plymouth
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!