452 Reviews Found
Confirmed Sales Customer
We were taken care of from minute we arrived and the entire process went smoothly. The salespeople were great and we were in and out in a very timely manner.
Michelle C.
Plantsville
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC Of Watertown and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC Of Watertown and we hope to see you again soon!
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Business Response
Thanks so much! Your positive rating means a lot to us!
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Confirmed Service Customer
Oil change was done on time and in a timely manner
Jeffrey H.
Watertown
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC Of Watertown and we hope to see you again soon!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
I was in and out. Jeff and his team are always so polite and personabl!
Teriann B.
Waterbury
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
As always, Jeff, Brian, & Ian we���re professional and knowledgeable. Asked the proper questions to care of my concerns. Technicians knew exactly the areas of focus.
Anthony A.
Litchfield
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
While my experience with the service consultant Brian was great, the service portion was mediocre at best. My appointment was at 3:00, I checked in at 2:52. Vehicle did not go in until close to 3:30. While they completed my service and a bonus recall fix which I appreciated...the clean up of the oil could have been way better as it was all over the frame and dripping all over the place the next day.
Ryan W.
Oxford
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 577-0995 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Thank you for choosing Buick GMC Of Watertown as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC Of Watertown and we hope to see you again soon!
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Confirmed Service Customer
Car seems to run well after pickup! And that's what I need! A car that runs well after service. Thank you.
Eileen S.
Woodbury
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
Good customer service by Jeff. He explained the situation well and worked with me to get the best price knowing that it was a known issue by GMC and no recall has been issued yet.
Katie M.
Middlebury
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Sales Customer
Excellent service. Steve was very helpful trying to get us the best deal for the type of vehicle we really wanted. Aaron and Joe were exceptional on the day I picked up the car (sight unseen) and made the process totally effortless and enjoyable. I hate this whole process and this dealership totally makes it tolerable!
Kathleen F.
North Haven
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Buick GMC Of Watertown and we hope to see you again.
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Confirmed Service Customer
Very professional. Service was completed on time. I'm very satisfied.
Larry F.
Waterbury
Business Response
We want all our guests to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
We started off a little rockey, but they made everything right. I was completely satisfied. Thank you Ian.
Florence L.
Plymouth
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC Of Watertown and we hope to see you again soon!
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Business Response
Hi, we are so pleased you enjoyed your visit to Buick GMC Of Watertown! Thank you, and have a fantastic day!
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Confirmed Service Customer
The required work was done as planned and at a reasonable, value based cost. I needed a combination of warranty work and routine maintenance, and everything turned out well.
Hiram K.
Southington
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Buick GMC Of Watertown and we hope to see you again.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!