588 Reviews Found
Confirmed Sales Customer
I was assisted with my sale by Mark, with the help of Rena and Kyle. I had an accident the morning of my accident, and was in need of a car immediately. As my lease on my present car was purchased at your dealership, I returned there. In fact, Rena and I have been trading emails for weeks. MY lease was up on St. Patrick's Day. My sales rep, Mark, did a great job.
Edward S.
PROSPECT
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
I was not having a good day and a snow storm was on the way. The team at Gmc Watertown did an excellent job getting me in and out in a timely fashion. Being very courteous and professional.
Logan M.
FORESTVILLE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
I had a scheduled 2:30 appointment for my lease to change oil, fluids and rotate tires. I was there approximately 2 hours. My first oil change took 1 hour. Next time I will drop off my vehicle while I am working and pick it up at the end of the day to avoid this.
Patricia C.
WATERTOWN
Business Response
Thank you so much for leaving this rating and review! We will be sure to pass along your comments to the team. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.
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Confirmed Service Customer
great service; answers all questions a little old lady worries about
Lillian H.
SOUTHBURY
Business Response
Greetings! We want all our clients to have a comfortable and stress-free experience with us! We are so pleased that your recent visit represented that! Have a wonderful day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (860) 577-0995 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
I get what I was looking for and get great deal
Mayra L.
WATERBURY
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Tires were not rotated like requested, but Dan and Ian were very helpful and courteous , it is worth the extra travel for me to have my truck serviced at GMC of Watertown. Thank you for your help Dan.
Anthony S.
AVON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks for the high rating! We're glad to have been of service and hope to see you again!
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Confirmed Service Customer
Very professional and informant. Answered all my questions. Work was done in a timely fashion. Very comfortable waiting area.
Roseann S.
WATERTOWN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was told I would be picked up from work at a specific time to get a ride back to the dealership. I emphasized the importance of this as I had to get my kid's off the bus. My ride was 25 minutes late, making me miss being able to get my kid's off the bus and having to make alternate arrangements for them.
Ruth C.
TORRINGTON
Business Response
Hello. We appreciate you taking the time to provide feedback. We are sorry to learn that alternate arrangements had to be made for your children due to your vehicle picking you up later than scheduled. We will utilize this information to improve in the future. Thank you.
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Business Response
Thank you! Your feedback is important to us and we are so pleased to know that your experience was stellar!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Buick GMC of Watertown.
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Business Response
Thank you for the positive rating! We appreciate you taking the time to let us know how we did. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Very accommodating. Joe and Terrance were awesome! The owner was also wonderful.
Edward C.
OXFORD
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!