Confirmed Service Customer
No communication regarding my car's service, appointment made and it took two days to get car serviced. I was not informed that it would take longer, I had to call each time to find out about status. When questioned why, I received no apology or reason, just that they had 15 cars ahead of mine. That just means that they don't need my business. I will no longer be using this dealership. Already traded car into another dealer. No one deserves to be treated this way
Lori B.
Middlebury,
CT
Business Response
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (860) 577-0995 so we can make your experience a positive one.
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